Smell gas? Call the Gas Emergency Services on 13 13 52 (24hours)
If you are experiencing a gas leak there are some very careful steps to take before calling the professionals
Call The Plumbing and Gas Heroes
Turn off your gas
If you think you have a gas leak, you need to turn off your gas supply at the meter.
- Find your emergency control valve. In newer houses, the emergency control valve is normally outside with the gas meter – in a meter box. If it’s not there, try looking around the house or garden. In blocks of appartments they can be on your landing in a plumbers duct which you may need a key to access. On the lower ground floor or by the entrance to the complex.
- Turn the handle so the lever is at 90 degrees to the upright gas pipe.
Next steps
- Open all your doors and windows to let gas out and some fresh air in.
- Don’t switch anything electrical on or off.
- Put out all naked flames. Don’t smoke, strike matches or do anything which could make the gas catch fire.
- If you have any electrical security entry phones or locks, don’t use them. Open your doors manually.
Carbon monoxide poisoning
Carbon monoxide is an odourless, colourless gas – you won’t see or smell it coming. But it can kill you.
It’s made when things that contain carbon – like fossil fuels – burn without enough oxygen. You should get your gas appliances serviced regularly to make sure this doesn’t happen. And to stay on the safe side, use a carbon monoxide detector. It’s not an alternative to regular servicing, but it will give you an early warning if something’s wrong.
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